Return Policy

Return and Refund Policy

Effective Date: [October 10, 2023]

1. Returns

1.1. Thank you for shopping at Saintayurveda.com. If you are not entirely satisfied with your purchase by any reason, we’re here to help.

1.2. To be eligible for a return, please make sure that:

  • The product was authentically purchased from us only.
  • The product is in its original packaging.
  • The product is unopened and in its original condition.
  • You have a valid proof of purchase (Tax invoice, order number, receipt, or packing slip etc).

1.3. You must initiate the return process within 10 days from the date of purchase.

2. Refunds

2.1. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

2.2. If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

3. Shipping

3.1. You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Contact Us

4.1. If you have any questions on how to return your item to us, contact us at saintayurveda@gmail.com.

5. Exceptions

5.1. Some items are non-returnable and non-refundable. These include:

  • Items marked as “Final Sale” or “Non-Returnable” on the product page.
  • Perishable goods, including certain dietary supplements and food products.
  • Products that have been opened or used.

6. Damaged or Defective Products

6.1. If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund as applicable, and we may request photo evidence of the damage or defect.

7. Cancellations

7.1. If you wish to cancel your order, please contact us as soon as possible. If your order has not yet shipped, we will process the cancellation and issue a refund. If your order has already shipped, you may need to initiate a return upon receipt of the items.

8. Changes to This Policy

8.1. We reserve the right to update or change our return and refund policy at any time. Any changes will be effective immediately upon posting on this page.

By shopping with us, you agree to and accept the terms of this return and refund policy.

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